Troubleshooting Mysterious Catalog Item in vCloud Director
Few days back while working on one of the customer ticket, I came across an incident where customer was reporting that he is not able to see one of his template in his catalog. He sent the VM via ODT to vCloud Air to be imported in his catalog. I verified that VM was missing from catalog but was present in vCenter. I tried to import the VM again in Catalog by selecting the option “Import from vSphere” but to my surprise the VM was showing up in the list for selection. I have never seen such behaviour in VCD. Even if import of template is failed midway, the item is listed in catalog with a question mark against it and status of item reads as “ failed to create “ After scratching my head for 15-20 minutes and checking with my peer if he had seen any such issue in past, I decided to employ API calls for catalog query (GUI is a big fat lier sometimes) and to my surprise I was seeing 2 entries for catalog items. If you see the above screenshot, you will find only one entry there (...
